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If you have any questions or would like to talk to someone in customer support, please call 559-386-9065 during standard business hours: Monday through Friday 9 am – 5 pm Pacific Standard Time.

 TERMS AND CONDITIONS: By submitting payment information through this Service you agree to the terms and conditions of this Agreement. You further agree that this User Agreement forms a legally binding contract between you and the City of Avenal, hereafter referred to as "Company" and that this Agreement constitutes “a writing signed by You” under any applicable law or regulation. Any rights not expressly granted herein are reserved by Company. By clicking on the "Make Payment" button you are accepting these terms and conditions of this payment using this service. Please remember to print this form for your records.

 REFUND POLICY: Company has no obligation to refund consumers for any reason once a payment has been authorized. However, in the event of an overpayment due to adjustments or previous non-reported payments, Company will attempt to refund the amount of the over payment back to the original Credit/Debit card that was used to facilitate payment. In the event that the original card is no longer valid, Company will send a check via regular United States Postal Service first class mail to the original authorized payer.

 PRIVACY POLICYPersonal Information: We do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties. In general, the Personal Information you provide to us is used to help us communicate with you or provide reasonable safeguards to verify identity.  

 Non-Personal Information: In general, we use Non-Personal Information to help us improve the Service and customize the user experience.  We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.